We recognize there may be a need to make changes to personal policies from time to time -- change of addresses, beneficiary changes, and cancellations. This information will provide the quickest means by which to make those changes. We encourage you to contact the Benefits Coordinator before making any changes to ensure the information you have is accurate and complete. As in any case, if you have questions, contact us.
LIFE INSURANCE: Two insurance companies are involved with the Term Life Insurance program (SSLI): ING and AFBA, The 5Star Association. Contact the Benefits Coordinator, or locate the specific company on the internet (ING.com/AFBA.com) and follow their specific directions for the completion of change of address, beneficiary changes and/or filing of claims. Additionally, you can contact the SSLI Home Office, Program Administrator at 1-800-462-7441 for specific directions or email to: info@ssli.org. Life Insurance Claims are usually processed through the Military Department, Personnel Office first. Military Department Information number is: 503-584-3980. We recommend contacting the SSLI Home Office at the same time to ensure the initial distribution of benefit funds as quickly as possible.
CANCELLATIONS must be coordinated through the Benefits Coordinator or the SSLI Home Office, at the number listed above. You will be notified that CANCELLATION REQUESTS REQUIRE THE COMPLETION OF BLOCK 21 (Signature) OF THE ALLOTMENT FORM (DD 2558). ONLY COMPLETE BLOCK 21, IN BLACK INK and attach it to a note or letter specifically requesting cancellation at a particular date and of the specific product. The DD 2558 and letter request will need to be forwarded to the SSLI Home Office at :PO Box 2572, Staunton, VA 24402-2572.
Benefits Coordinator: Art Liss, CLU., 1-888-256-5824, Email: aeliss1@comcast.net
GROUP LONG TERM CARE: Changes to the Long Term Care program require direct contact with the representative of the insurance company. Our Benefits Coordinator will walk you through the process. Benefits Coordinator: Art Liss, CLU., 1-888-256-5824, Email: aeliss1@comcast.net
SPECIAL NEEDS CHILDREN: Changes to the Special Needs Program requires contact through our Benefits Coordinator first. He will then walk you through the change process. Benefits Coordinator: Art Liss, CLU., 1-888-256-5824, Email: aeliss1@comcast.net
CHASE MILITARY HOME LOAN DEFERMENT PROGRAM: JP Morgan Chase & Co, Chase Home Loan, Military Mortgage Program. Ted Hillison, Oregon State Coordinator, 503-659-2714, x 202, email: Edward.b.hillison@jpmchase.com. OR Kimberly.S.Ryan@JPMChase.com, 1-866-313-4192, website:chasemilitaryhomeloan.com
PERSONAL ACCIDENT AND CANCER INDEMNITY PROGRAMS: While these are AFLAC products, we ask that you not coordinate with AFLAC directly, but coordinate through our representative: Robert Kohnle D.C., at (503)710-1779, or email: rkohnle@verizon.net.
DENTAL INSURANCE: "Prime Star" Personal Dental Plans are underwritten by Security Life Insurance Copany of America. Changes should be requested through our representative: Robert Kohnle D.C., at (503)710-1779, or email: rkohnle@verizon.net.
REVERSE MORTGAGE: “Financial Freedom” the Reverse Mortgage Specialist, a Subsidiary of IndyMac Bank FSB . Specific programs offered through “Financial Freedom Senior Funding Corporation. Contact Evelyn Zeller at 1-866-819-1945/email: ezeller@financialfreedom.com.